Making a hit in the markets, iPhone 6 and iPhone 6s have gained millions of users. With larger touch-screens and better experiences, these phones have been selling like hotcakes over the recent past and still continue. But, despite this popularity, the phones have shown to harbor many small and big problems which bother the users worldwide. Four major problems faced by the users are mentioned here.
iPhone 6 issues!
Problem 1 – Screens Freeze
To start with, the screens of the iPhones 6 and 6s freeze. Users have found that their device’s display becomes unresponsive when using apps. The problem has been reported on phones running iOS 9.3.1 and iOS 9.3.2, and has been known to occur multiple times a single day.
Use the lock button to turn the screen off and on again.
Hold down the Sleep/Wake and Home buttons until you see the Apple logo appear to reset your iPhone.
Factory resets and restore your device as a new phone, or restore it from a backup.
Problem 2 – Updating issues
Another problem with the screens is that they don’t turn off automatically after updating to IOS 9.3.2. When the iPhone’s display is turned on and left to idle, the screen will dim for a short time before brightening. Some people are finding that the display will dim once again before brightening, and will continue this loop until the screen is manually turned off using the Sleep/Wake button.
Change Auto-Lock settings. Go to Settings > General > Auto-Lock.
Simultaneously hold the Sleep/Wake and Home buttons to perform a reset.
Reset all settings. Go to Settings > General > Reset > Reset All Settings.
Roll back to iOS 9.3.1.
Problem 3 – iMessages not delivering?
The next problem some users face is that their contacts do not receive iMessages and texts.
Turn iMessage off and back on, or turn iMessage off to see if texts can be sent and received.
Make sure the contact is not on your block list. To do so, go to Settings > Phone > Blocked, and confirm that the user is not on any block list.
Delete your current conversation with contact(s) and start a new one.
Simultaneously hold the Sleep/Wake and Home buttons to reset your device.
Problem 4 – Updating issues again…
Users also face difficulty in updating their iPhones from IOS 9.3.1 to 9.3.2.
Make sure you’re using the latest version of iTunes (12.4).
Try updating through iTunes on another computer.
If met with an error code, check Apple’s detailed support page on what the different error codes mean and what to do.
Problem 5 – Importing images
The iPhones in many cases have been found to be unable to import photos using Photos 1.5 in Mac OS X.
Make sure you’re running the latest version of OS X (10.11.5).
Restart your Mac and try to import again.
Turn your iPhone off and on, or reset it by simultaneously holding the Sleep/Wake and Home buttons. Then, try to import again.
Connect your iPhone to your Mac via USB, and while connected, restart your iPhone. Alternatively, try restarting your iPhone and Mac while connected.
Roll back to iOS 9.3.1.
Nonetheless, the best possible solution in case of repeated errors is to contact Apple Support or take your device to an Apple Store.