The good thing about the Xbox One is that it has built in sensors that can tell when it’s getting too hot and will shut itself off so it doesn’t damage itself. In the XBOX 360, overheating was the culprit of the red ring of death. Microsoft took cooling seriously this time so a red ring of death or other issues don’t happen on XBOX One.
Follow these tips to make sure your console can ventilate properly:
- Do not block ventilation openings on the console. Even something that seems insignificant, like a disc case, may limit ventilation.
- Make sure the power supply, which has a built-in fan, also has adequate ventilation. See About the Xbox One power supply.
- Do not place the console or power supply on a bed, sofa, or other soft surface that may block ventilation.
- Do not place the console or power supply in a confined space, such as a bookcase, rack, or stereo cabinet, unless the space is well ventilated.
- Do not place the console or power supply near any heat source, such as a radiator, heat register, stove, or amplifier. Very hot heat sources can damage the console.
If your console consistently shuts down automatically due to ventilation problems, even after the console is free from clutter and no vents are obstructed, your console will need service.
You can request a repair from the Xbox Online Service Center. Console registration is required to service your console.