If you can’t receive text messages from Bank of America Safe pass on T-Mobil, AT&T, Sprint or Verizon then here is a fix for you.
For T-Mobile users
Just type *#*#4636#*#* and in the phone info, “turn on SMS over IMS”.
For Verizon Wireless users
(1) Wait 37 days after the carrier switch.
(2) Text “HELP” to 739-81.
(3) Wait 24 hours.
(4) Try Safepass again, see if it works.
(5) If this fails, call BofA support and have them manually remove your phone as a SafePass device (you won’t be able to, because removing it requires you being able to receive a code), and then try re-adding it.
For Sprint users
Call or chat with Sprint Tech support so a rep can reprogram your device, disable/enable text etc. After a rep helps you, you do a test text message to 73981 and if you get a reply, you are good to go. http://www.sprint.com/landings/chat/
For AT&T users
Please call AT&T tech support at 800.331.0500 or 611 for assistance with this matter.